Abdalla Adel Setohy

Abdalla Adel Setohy currently serves as the Training, Quality, and CX Manager for the GCC region at The Healthy Home Middle East, having held various roles including Training and Quality Lead for both the GCC and UAE. Prior experience includes a position as a Soft Skills & Knowledge Trainer at Teleperformance, where responsibilities involved identifying training needs and conducting sessions, as well as earlier roles as a Line Trainer and Contact Center Representative. Abdalla's background also includes teaching English as a Second Language at Modern Vision Language School and a successful tenure as a Telesales Representative at Centro Global Solutions, achieving over 103% of sales objectives. Abdalla holds a Bachelor of Arts in English Language and Literature from Helwan University and diplomas in Human Resources Development and Public Relations and Customer Service from Cambridge College.