Marilu Cervantes

Marilu Cervantes has a diverse work experience that spans over several years. Marilu has recently worked as a Customer Account Manager at The Helper Bees, where they maintained relationships with patients, assisted with order delivery, handled customer escalations, and managed customer relations data. Prior to that, they worked as a Program Specialist II at EVERSANA, where they developed and improved processes, trained staff, and provided customer support.

Marilu also has experience in the healthcare industry. Marilu worked as an Obstetrics and Gynecology Technician at Grandview Medical, where they assisted with interviews and onboarding of new technicians and set up facilities for deliveries. Marilu also served as a Front Desk Supervisor at Grandview Medical Center Liberty Park Clinic, where they participated in hiring, training, and coaching of office staff, as well as overseeing orientation and cross-training.

Additionally, Marilu worked at Grandview Medical as an HR Employee Coordinator, assisting with candidate sourcing, evaluation, and interviewing, and as an Anesthesia Technician, providing technical care and assisting with various procedures. Marilu also worked as a Patient Care Assistant and Dietary Coordinator, where they supervised a team, handled patient complaints, processed orders, and provided education on diet requirements.

Overall, Marilu Cervantes has gained valuable experience in customer service, process improvement, healthcare administration, and patient care through their work in various roles and organizations.

Marilu Cervantes obtained a High School Diploma in Core Studies from CECyTEG Plantel Irapuato III, where they studied from 2002 to 2006.