Gagan H.

Gagan H. is an experienced professional in the field of technology and security, currently serving as a Customer Success Manager and Security Engineer at Cyderes since May 2018, where responsibilities include managing email and web gateways for managed clients and enhancing organizational security. Prior experience includes a role as a Support Specialist at Intega IT, managing equipment configuration and support in a Microsoft Windows environment, and a Junior Technician position at The IT Department, providing tier 1 and tier 2 technical support. Earlier roles include a Technical Support Associate at Micromark Technologies, ensuring the proper functioning of client firewalls, and co-op positions at Drish Infotech Ltd. and Systems & Software Solutions, focusing on configuration, installation, and coding. Gagan holds a Master’s degree in Computer Software Engineering from Carleton University and a Bachelor of Technology in Computer Science from Punjab Technical University.