Melissa Ragusa

Melissa Ragusa is an accomplished Customer Success Manager at Cyderes, where business growth was achieved by expanding personal client accounts from $2 million to over $3.5 million. Previous roles include Associate Customer Success Manager at Cyderes, Operations Specialist at Planet Depos, and Research Assistant at Westat, among others. Melissa has a diverse background in operations, research, and customer engagement, with demonstrated expertise in technical support, data management, and strategic relationship-building. An educational background includes a Master of Social Work from Rutgers University and a Bachelor of Science in Nutritional Sciences, alongside certifications in Salesforce administration and cybersecurity. Melissa's career reflects a commitment to delivering exceptional service across various industries.