Terry Smith

Reliability Lead Cups Business Unit at The Hershey Company

Terry Smith is an experienced professional in production and maintenance management, currently serving as the Reliability Lead in the Cups Business Unit at The Hershey Company since January 2015. In this role, Terry leads two production lines with teams of 30-45 operators, consistently achieving over 100% efficiency while focusing on labor optimization and waste reduction. Prior experience includes positions as Maintenance Supervisor and Production Supervisor at The WhiteWave Foods Company, where Terry enhanced maintenance operations and compliance with FDA regulations in food production. Additional roles at Target and INVISTA involved mechanical maintenance and supervision, leading to significant improvements in team productivity and safety. Terry holds a Bachelor's degree in Management and Organizational Development from Eastern Mennonite University, along with an Associate's degree in Mechanical Design Technology and a Career Study Certificate in AutoCAD and SolidWorks from Blue Ridge Community College.

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