Diego G.

Diego G. is an experienced operations manager with a strong background in account management, team leadership, and customer service. Currently serving as a Senior Operations Manager at Lash Group since March 2020, Diego oversees client relations, develops action plans, and enhances operational performance through team management and strategic initiatives. Previous roles include Financial Center Operations Manager at Bank of America, where Diego supported the creation of a client-centric culture, and various management positions at Citi, culminating in the Vice President role, where oversight of transaction processing was a key responsibility. Diego began a career in management as a Store Manager at FYE Music Store and holds a Bachelor's Degree in Business Administration and Management from the University of North Carolina at Greensboro.