Roslyn West

Roslyn West is an accomplished IT professional with extensive experience in service delivery, operations management, and project coordination within the technology sector. Currently serving as Senior Manager of End User Experience at The Lottery Corporation, Roslyn is responsible for leading an IT support team focused on delivering efficient desktop technology solutions and enhancing customer satisfaction. Previous roles include Delivery Lead for Technology Regulation at both Tabcorp Lotteries and Keno and Tabcorp, where Roslyn coordinated technology project deliveries and ensured regulatory compliance. With a robust background in service operations from organizations such as Sunsuper and Kinetic IT, as well as expertise in governance and technical assurance, Roslyn has consistently driven operational efficiency and service excellence throughout a successful career that began with an Advanced Diploma in Information Technology from CQUniversity.