Nikki Digiovanni

Nikki DiGiovanni is an accomplished professional with extensive experience in customer service and implementation management. Currently serving as a Senior Implementation Manager at Gladly since April 2024, Nikki has played pivotal roles at Lovesac since April 2012, progressing from Store Manager to several senior management positions, including Senior Manager of Customer Love and Area Manager. Prior to Lovesac, Nikki worked as a Store Manager at Metropark USA from September 2008 to May 2011, demonstrating strong leadership and a commitment to customer satisfaction throughout a diverse career in retail and customer service management.