Paul Kotowski

Paul Kotowski is an experienced professional with a diverse background in customer service, operations, and loss prevention across various retail environments. Currently serving as a Post Purchase Specialist at Lovesac since November 2020, Paul manages workflows related to returns, exchanges, and price adjustments while collaborating with cross-functional teams to enhance customer experiences. Previous roles include Showroom Specialist and Retail Merchandiser positions at CROSSMARK, as well as operational roles at Barneys New York, DICK'S Sporting Goods, Saks Fifth Avenue OFF 5TH, and Neiman Marcus. Paul has a proven track record in training, team management, and strategic operations, along with expertise in loss prevention initiatives, underscored by tenures at Bloomingdale's and Carson Pirie Scott. Paul holds a high school diploma from Elmwood Park High School.