Madison Square Garden Entertainment
Erin Felix is a seasoned professional in sales and customer service management, currently serving as the Senior Manager of Service & Retention at Madison Square Garden Sports Corp. since June 2016. In this role, Erin is responsible for generating revenue opportunities through strategic sales training, developing service practices, and fostering collaborative relationships within the organization. Previous positions at Madison Square Garden include Manager of Service & Retention and Membership Experience Executive, where Erin focused on maximizing retention revenue and executing effective sales strategies. Earlier experience includes serving as an Account Executive and a Marketing Intern at The MVP Arena, where Erin honed skills in marketing and event coordination. Erin holds a Bachelor’s Degree in Business Administration with a specialization in Marketing-Sport Management from The College of Saint Rose.
Madison Square Garden Entertainment
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The Madison Square Garden Company is an American sports and entertainment holding company based in New York City. MSG Sports features some of the most recognized teams in professional sports, including the New York Knicks (NBA) and the New York Rangers (NHL). As an original franchise of the NBA, the Knicks have a rich history that includes eight trips to the NBA Finals and two NBA Championships, as well as some of the greatest athletes to ever play the game. The Rangers hockey club is one of the “Original Six” franchises of the NHL. With four Stanley Cup Championships and 11 Stanley Cup Final appearances, the Rangers remain one of the league’s marquee teams. Both teams play their home games in New York’s Madison Square Garden – The World’s Most Famous Arena.