Erin Felix

Erin Felix is a seasoned professional in sales and customer service management, currently serving as the Senior Manager of Service & Retention at Madison Square Garden Sports Corp. since June 2016. In this role, Erin is responsible for generating revenue opportunities through strategic sales training, developing service practices, and fostering collaborative relationships within the organization. Previous positions at Madison Square Garden include Manager of Service & Retention and Membership Experience Executive, where Erin focused on maximizing retention revenue and executing effective sales strategies. Earlier experience includes serving as an Account Executive and a Marketing Intern at The MVP Arena, where Erin honed skills in marketing and event coordination. Erin holds a Bachelor’s Degree in Business Administration with a specialization in Marketing-Sport Management from The College of Saint Rose.