Jamie Chai is an accomplished professional with extensive experience in content strategy, client experience management, and business process consulting. Currently serving as a Content Strategist at The Marcus Buckingham Company, an ADP Company, Jamie has directed instructional design strategies generating significant revenue and launched an ICF-certified StandOut Strengths Coaching Certification. Previous roles include Client Experience Manager, where Jamie built a Client Advisory Board, and Field Enablement Consultant, focused on enhancing internal workflows through training and development. Earlier experience at Target involved successful implementation of an SAP integration that led to considerable cost savings and improvements in merchandising processes. Jamie holds a Bachelor of Science in Business Management with concentrations in Marketing and Human Resources from Purdue University and completed continuing education coursework at the University of St. Thomas.
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