Alexander DeJesus has diverse experience in technical support and management roles across several organizations. Currently serving as an Endpoint Services Liaison and Technician at The MetroHealth System, Alexander provides comprehensive desktop, software, and network support to a growing company. Prior experience includes a Support Technician position at OnShift, where responsibilities involved administering various communication and network services. As an Assistant Branch Manager at Advanced Quality Lawn Inc, Alexander managed employee training, quality control, and customer account management, while also leading marketing initiatives. Earlier roles included retail operations at Target Inc and event planning and resident management at Kent State University, where Alexander developed strong customer service and administrative skills. Alexander holds a B.A. in History from Kent State University.