MS

Maureen Sullivan

Vice President, Patient Experience And Service Excellence at The MetroHealth System

Maureen Sullivan has extensive work experience in healthcare administration and leadership roles. Maureen is currently the Vice President of Patient Experience and Service Excellence at The MetroHealth System. Prior to this, they worked as the Executive Director of the Office of Healthcare Experience and the Virtual Care Operations Lead at the same company. Maureen has also held positions such as School Nurse at PSI, Covid Vaccinator RN at University Hospitals, and various administrative and leadership roles at Cleveland Clinic, including Executive Director of Information Technology and Administrator of the Office of Patient Experience. Additionally, they have experience as a Value Analysis Coordinator at University Hospitals, Administrator of Quality and Case Management at Ann & Robert H. Lurie Children's Hospital of Chicago, and Patient Care Coordinator at Boston Children's Hospital.

Maureen Sullivan has a Bachelor of Science (BS) degree in nursing from Saint Mary's College. Maureen also holds a Master of Business Administration (M.B.A.) degree from Cleveland State University. Additionally, Maureen has a certificate in Coaching for Intentional Development from Case Western Reserve University and a Master of Arts (MA) degree in Community Psychology from Cleveland State University.

Links

Previous companies

Cleveland Clinic logo
University Hospitals logo
Boston Children's Hospital logo

Timeline

  • Vice President, Patient Experience And Service Excellence

    April, 2023 - present

  • Executive Director, Office Of Healthcare Experience

    February, 2022

  • Virtual Care Operations Lead

    2021

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