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Mulubwa Mukondola

Claims Clerk/ Customer Service at THE NATIONAL PENSION SCHEME AUTHORITY

Mulubwa Mukondola is a skilled professional with diverse experience in customer service and administration. Currently serving as a Claims Clerk/Customer Service representative at THE NATIONAL PENSION SCHEME AUTHORITY, Mulubwa specializes in claims processing and document verification. Previous roles include a Human Resources Intern at GAOTek Inc., where Mulubwa was involved in recruitment and virtual conference organization, and a Customer Service Executive at both Sunking Solar Company and iSON Xperiences Ltd., providing support and resolving inquiries. Mulubwa also gained administrative experience through internships at Bloomberg Media Initiative Africa and a role as an Administrative Officer at Antidote Training and Recruitment Agency. Mulubwa holds a Bachelor of Science in Public Administration from the University of Lusaka.

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