Valentin Belligon is a seasoned professional with extensive experience in customer service and marketing. Currently serving as the Leader of Services et Experiences Clients at Decathlon France since September 2019, Valentin has successfully defined and implemented city service strategies, modernized customer experiences, and promoted sustainability initiatives. Prior roles at Decathlon include regional commercial animator and department manager, focusing on team leadership and customer satisfaction. Valentin co-founded SmartxJumble and has held significant positions at Michelin, overseeing the development of tire management solutions and customer experience processes in Europe. With educational credentials from prestigious institutions such as ESC Clermont Business School and Université d'Auvergne, Valentin combines academic knowledge with practical expertise in project management and marketing.