Hugo Gutierrez

Chief Operating Officer at The Original Pancake House

Hugo Gutierrez has extensive experience in the food industry, with various leadership roles in restaurant operations and sales. Hugo is currently serving as the Chief Operating Officer at The Original Pancake House, where they oversee a multifunctional team and is responsible for sales strategy, operations, marketing, supply chain, and franchise development. Prior to this, they served as an Advisor on the Board of Directors at Grand Havana Coffee, providing strategic support to drive the brand's growth. Hugo also held the position of Vice President of Operations/Sale at Half Moon Empanadas, where they implemented operational strategies to support sales and profitability. In their previous roles at Pollo Tropical, Wendy's, and Denny's, they demonstrated strong leadership skills, improving profitability and driving sales growth through guest satisfaction metrics and development management.

Hugo Gutierrez earned a Bachelor of Business Administration (BBA) from Florida International University - College of Business from 2011 to 2013.

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