Joy Croskey has extensive experience in operational management and service administration, currently serving as a Service Administrator at The Pete Store LLC since May 2021. Prior to this role, Joy Croskey had a notable 21-year tenure at Hertz, where achievements included tripling pre-tax profits and overseeing operations at three airports, managing a fleet of over 5,000 vehicles, and enhancing customer satisfaction and employee morale. Joy Croskey held multiple titles at Hertz, including Division Project Manager, Process Improvement Manager, and Training & Development Manager, demonstrating a strong focus on operational improvement and team development. Educational qualifications include a Bachelor of Business Administration in Sport and Fitness Administration/Management from Anderson University and an Associate’s Degree in Health and Physical Education/Fitness from Chowan University.
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