Parker Esser

Parker Esser has a diverse work experience in the hospitality industry. Parker started their career as a Doorman/Bell Person at the Hilton Milwaukee City Center in 2014 and later worked as a Front Desk agent at the same hotel in 2015. In 2015, they also worked as a Bell Captain at The Walt Disney Company, where they learned to provide exceptional customer service. In 2016, Parker interned at The Pfister Hotel, gaining experience in the rooms division and front desk operations. In 2017, they served as a Food and Beverage Intern at InterContinental Milwaukee, where they undertook various responsibilities in the department. Parker joined White Lodging Services in 2018, where they initially served as a Housekeeping Manager at JW Marriott Austin and then became a L.E.A.D. Manager at their Aloft and Element Downtown Austin properties. In 2020, they took on the role of Dual Director of Front Office Operations at Aloft and Element Downtown Austin. Parker currently holds the position of Director of Front Office Operations at The Pfister Hotel, where they are responsible for managing guest rooms and meeting spaces. Overall, Parker has gained extensive experience in hotel operations and customer service.

Parker Esser earned a Bachelor's degree in Hotel, Motel, and Restaurant Management from the University of Wisconsin-Stout from 2014 to 2018. Prior to that, they attended Heritage Christian High School from 2012 to 2014, although it is unknown if they obtained a degree or field of study from that institution.

In terms of additional certifications, Parker became a member of the Club Managers Association of America (CMAA) in September 2016 and a member of the Hospitality Sales and Marketing Association International (HSMAI) in February 2016. Parker also obtained a Certificate of Completion for the Disney College Program, although the specific month and year of obtaining this certification are unknown.