Shreya Nayak

Shreya Nayak is a skilled professional with diverse experience in customer relationship management and sales. Currently serving as a Senior Executive - CRM at The Phoenix Mills Ltd. since October 2022, Shreya previously held positions including Senior Executive at Zell Education and Relationship Manager at WhiteHat Jr, focusing on teacher query handling and request management. Earlier experience includes a role as Sales Executive at Hyatt Regency Mumbai, where Shreya contributed to sales and revenue strategies. Shreya holds an MBA in Marketing from Mumbai Educational Trust and a BSc in Information Technology from Shreemati Nathibai Damodar Thackersey Women's University, along with certifications in Japanese language and music performance.