Caralee Jones

Caralee Jones is an experienced professional in operations and client services, currently serving as a Development Program Associate at the Presbyterian Church (U.S.A.) Foundation since August 2018. Previously held roles include Operations Manager and Online Services Manager within the same organization, and as a Call Center Supervisor at WageWorks, where notable achievements included leading a departmental start-up and enhancing team effectiveness. Additional experience includes serving as a Client Relationship Manager at Firstsource, where responsibility for maintaining client contracts and monitoring operations performance was key, and as an Independent Business Owner at A Wedding For Everyone, LLC, overseeing event coordination and client management. Caralee also held a Program Manager position at RxCrossroads, managing a sizable team and ensuring operational efficiency, as well as an Operations Supervisor role at Humana, overseeing teams and driving performance enhancements. Educational background includes an Associate of Arts and Sciences in Sociology from Jefferson Community College.