Suzanne Menendez

Suzanne Menendez currently serves as the Director of Business Process Optimization at Queensborough National Bank and Trust Co., a position held since August 2023. Prior experience includes over nine years at FIS, where Suzanne held the role of Director of Implementation & Conversions, directing Global Professional Service teams and delivering strategic presentations to Executive Steering Committees. Prior to that, Suzanne was the Director/Practice Manager of Community Core Consulting, leading teams in efficiency studies and project responsibilities with notable success. Additionally, Suzanne served as Vice President of Administration at Butler Plaza/Butler Enterprises and as COO/Senior Vice President at Florida Citizens Bank, where significant contributions were made during the bank's founding. Educational qualifications include a Bachelor of Business Administration from Saint Leo University and a Master Certificate in Applied Project Management from Villanova University.