The Ralph (Veterinary Referral Centre)
Carly Townley has a diverse background in customer care and retail management, currently serving in a customer care role at The Ralph (Veterinary Referral Centre) since March 2022. Prior experience includes positions as a Retail Store Manager at Pets Corner, where responsibilities included maintaining store standards and managing staff, as well as a Customer Service Supervisor at The Range and a Receptionist at CrownWood Dental Practice. Carly's career began in cleaning with OCS Group UK, and experiences also include hosting at Lexus. Carly holds an NVQ Level 3 in Beauty Therapy from Reading College and an NVQ Level 2 in Beauty Therapy from Bracknell & Wokingham College.
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The Ralph (Veterinary Referral Centre)
We are an independent, compassionate and ethical-practice focused veterinary referral centre for dogs and cats located in Marlow, Buckinghamshire (on the M4/M40 corridor to the west of London). We opened our doors in February 2019. Our services include Emergency and Critical Care (which operates 24-7-365), Internal Medicine, Orthopaedics, Soft-Tissue Surgery, Ophthalmology, Oncology, Diagnostic Imaging, Cardiology, Neurology and Neurosurgery, Dentistry, Anaesthesia and Analgesia, and Physiotherapy and Rehabilitation. The Ralph is very much a passion- and vision-driven hospital founded on a strong organisational culture and authentic core values. **Founding core values: • We care for every animal as we would our own • We act with compassion, integrity and humility • We treat ourselves and others with patience and gratitude • We value our people and prioritise their wellbeing • We embrace a learning mindset which has creativity at its core • We champion a community that nurtures a shared vision • We are a team that paves our own way and leads by example Thanks for taking the time to read this and do get in touch (shailen@theralph.vet).