The Operations and Support team at The Rapid is responsible for ensuring the efficient functioning of public transportation services in the Grand Rapids metro area. This team coordinates daily operations, trains bus operators, manages schedules, and enhances customer experience, while also maintaining network systems and driving vehicles like buses and trucks to support service delivery. Their collaborative efforts help optimize transit solutions and improve accessibility for all riders.
Asher Lockwood
Planner/scheduler
Bernard Thomas
Bus Operator
Cassi Cooper
Engagement And Digital Media S...
Dina Vilic
Operations Administrative Assi...
Glenn Tjapkes
Network Administrator
Kim Stephens
Administrative Assistant
Melissa B.
Operator Revenue Trainer
Phil West
Bus Operator
Sheila D. Triplett
CDL B Truck Driver