Joy Ferguson is a skilled Business Operations Manager at The RealReal since June 2019, where responsibilities include supporting supply chain operations, overseeing multiple projects, and developing web and mobile applications. Previously, Joy coordinated the Buy Upfront/Trade-in program, redesigned processes during COVID, and conducted data analysis to communicate insights to leadership. Joy's experience also includes working as a Marketing/Production Assistant at Alp Sagnak, monitoring social media and assisting in design and production, along with prior marketing internships at Sofitel Luxury Hotels and Resorts and Scosha, where expertise in social media strategy and international outreach was developed. Education includes a Bachelor's Degree in Communication Arts/Journalism from Marymount Manhattan College and certifications in Photoshop, Illustrator, and Motion Design from various institutions.
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