The Responsive Auto Insurance Company
Mary-Ellen Barranco is an accomplished professional with extensive experience in the insurance and marketing sectors. Currently serving as a Litigation Adjuster for The Responsive Auto Insurance since January 2015, Mary-Ellen has also held leadership roles as the Director at Legal Shield, Inc. since May 2009 and as the President of MEBS FREEDOM LLC since October 2008. In this capacity, Mary-Ellen conducts audits for various companies, focusing on internal and external process reviews. Previous experience includes serving as the National Marketing Director at Amber Link from August 2010 to October 2011 and as a Senior Staff Claims Adjuster at Allstate from February 1988 to September 2008. Mary-Ellen holds a Bachelor of Science degree in Human Resources from the University of South Florida, attended between 1985 and 1987.
The Responsive Auto Insurance Company
Founded in 2007 and headquartered in Plantation, Florida, Responsive is a leading provider of personal auto insurance in Florida. We partner with thousands of agents representing the industry’s best and most respected insurance agencies to deliver a top-notch service and claims experience. Our customers agree: in 2021, we received a Google reviews rating of 4.8 out of 5 stars—all because of the Responsive way we approach our business. But Responsive is more than just our name—It’s a promise to make auto insurance simple, affordable, and hassle-free. We regularly ask our employees, agents, and customers for feedback. And while we’ve received high Net Promoter Scores, we still listen carefully to what they say, and use that data to drive improvements. It’s how we make good on our mission: to continue raising the bar for service in auto insurance. Working with Responsive: At Responsive, we know we’re only as good as our people, which is why we value people who are: Adaptable: As the industry evolves, we embrace change instead of simply coping with it. New approaches and technologies? No problem. Collaborative: We accept personal responsibility and accept feedback from one another. We give and take suggestions respectfully and transparently. Engaged: We’re curious and motivated to humbly serve our fellow team members and customers. We’re open to new training opportunities and recognize that putting good ideas into action provides value to our customers. Data-Driven: To protect our capital and stakeholders while boldly seizing market opportunities, we make decisions after we collect and analyze facts. We also use data to learn lessons from both our successes and our mistakes. We encourage you to consider joining our team. While we believe our business improves every day, we’re certainly not perfect, and we look to new talent to help move us forward. Serious applicants can submit a resume and cover letter to recruiting@responsiveauto.com.