Maddy Smith

Maddy Smith has extensive experience in operations management, quality assurance, and stakeholder engagement across various organizations in the service sector. Currently serving as Interim Director of Operations Quality and Housing at Richmond Fellowship since July 2015, Maddy has held multiple leadership roles, overseeing the implementation of business plans, contract management, and compliance checks. Previous experience includes serving as Area Manager at Kennedy Scott Ltd, where operational strategies were developed and performance evaluations conducted, and as Business Improvement Manager at Careers Development Group, focusing on quality management systems. Earlier roles in business development and mortgage consultancy have further enriched Maddy's operational expertise and negotiation skills.