Wendy Oliva

Wendy Oliva is a seasoned professional with extensive experience in e-commerce operations and client management. Currently serving as a Wholesale Operations Manager at The Ridge since April 2023, Wendy previously held the role of Account Manager at Nogin from June 2016 to January 2023, where responsibilities included managing strategies and operations for multiple fashion and home goods brands, enhancing client relationships, and executing technology developments. Noteworthy achievements include a 40% increase in client retention, significant improvements in billable hours, and successful onboarding of major clients. With a strong background in operations supervision and fulfillment, Wendy has led teams to optimize processes, boost productivity, and enhance shipping efficiency across multiple roles. Prior experience also includes positions at Michael Kors, further solidifying expertise in shipping and receiving logistics.