Ella Perez

Ella Perez is an accomplished professional with diverse experience in customer service, training, and communication across the luxury hospitality and education sectors. Currently serving as Manager of Training and Reservations Communications & Engagement at The Ritz-Carlton Yacht Collection, Ella has successfully crafted internal newsletters and coordinated sales initiatives. Previous roles include Personal Travel Professional at The Ritz-Carlton, Personal Vacation Planner at Carnival Cruise Line, and English Instructor in South Korea. Ella also possesses leadership expertise from positions such as Director of Agent Services at Keller Williams Realty, where training and motivational speaking were key responsibilities. With a Bachelor’s degree in Communication from Rollins College, Ella demonstrates a strong commitment to enhancing customer experiences and fostering effective communication.