The RuMa means home. 

We’re a hotel that captures all the intimacy of a home with a host, which will inspire you to uncover Kuala Lumpur’s origins and colonial influences in a contemporary space.

We’re home to 253 appointed guest rooms and suites, a library lounge, meeting and event facilities, a lobby and pool bar, a restaurant that celebrates unique European and Asian flavors, a URSpa, a state-of-the-art fitness centre, an outdoor pool bar, and a Barber at The RuMa by Truefitt & Hill. 

The RuMa Hotel and Residences is a hotel by Urban Resorts Concept.

We are affiliated with Leading Hotels of the World, a curated collection of 400+ independent luxury resorts, chalets, safari camps, and more, where families of artisans who have greeted guests for generations are committed to creating story-worthy moments for those in search of the world's most unique experiences.

Hotels & Hospitality

The RuMa Hotel and Residences

Markus Engel

Puteri Nooratirah

Mohd Faizullah

Meible Cheaw

Daniyal Ng

Rafiky Hussin

Mohamad Fazal

Kim Weng Bun

Shaukhi Hashim

Sufian Sulaiman

The Hospitality and Guest Services Team at The RuMa Hotel and Residences is dedicated to ensuring an exceptional and personalized guest experience. From the moment of reservation through to departure, this team handles all aspects of guest interactions, including check-ins, concierge services, special requests, and overall guest satisfaction. They work collaboratively to provide seamless service, capturing the essence of home-like intimacy and luxury, ensuring every stay is both memorable and inspiring.

Hospitality and Guest Services Team

Culinary Team

Sales and Revenue

Hospitality and Guest Services Team

About

Team members

Other teams at The RuMa Hotel and Residences

Culinary Team

Sales and Revenue