Mohamed Sillah is an experienced Administrative Clerk at LEVELS FC since September 2020, responsible for managing documentation for over 50 U18 football players and facilitating communication between players, families, and club officials. As a Customer Service Assistant at the SES GROUP since July 2019, Mohamed has honed strong communication skills handling a diverse customer base and successfully resolving customer disputes. Previously, as a Contractor at First Call Contract Services Ltd from February 2019 to December 2021, Mohamed maintained a high standard of service, receiving commendations from clients for professionalism and prompt issue resolution. Earlier experience includes a Retail Assistant role at Farmfoods, where Mohamed achieved a 95% customer satisfaction rate. Mohamed holds a degree in Business Information Systems from Middlesex University, along with earlier education in Humanities at New City College and IES Jeronimo Zurita in Spain.
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