Azurdee Eby

Azurdee Eby has a diverse professional background, with experience in various roles such as Workforce Manager, Customer Care Manager, Operations Manager, Supervisor II, Supervisor, Training and Development Lead, Quality and Escalations Team Lead, and Sales and Retention Representative. Azurdee is responsible for setting financial objectives, establishing strategic goals, supervising staff, training employees on delivering excellent customer service, creating and implementing training programs, documenting and facilitating communication for issue resolution, and taking inbound retention calls. Throughout Azurdee's career, there is a focus on achieving organizational goals and helping employees develop long-term work goals for career advancement.