Monica le

Monica Le is an experienced professional in advertising and customer loyalty, currently serving as the Director of Advertising & Loyalty at The Tecsa Group since November 2020. Prior to this role, Monica held key positions including Director of Global CRM & Sales Strategy at DFS Group Limited, Loyalty Partner and International Operation Lead at LoyaltyOne, and Senior Account Director at BrandLoyalty. Monica's earlier career includes serving as Team Leader of Client Services at Toluna and Project Manager at Millward Brown. Educational qualifications include a Retail Forum For Senior Leaders from Harvard Business School Executive Education and a Bachelor of Business Administration in Management from Fudan University, alongside a Professional Certificate in Customer Experience from The CX Academy.