Austin M. Thomas

Austin M. Thomas possesses a diverse professional background with experience spanning various roles in IT support, content editing, claims processing, and customer service. Currently serving as a Peripheral Operator I at Travelers since September 2024, Austin's previous role as an IT Support Specialist at Per Scholas involved troubleshooting hardware and software issues while utilizing critical thinking and problem-solving skills. Prior experiences include editing online content for BrightUp, managing leave and disability claims at The Larkin Company, and negotiating insurance claims at State Farm. Austin holds a Bachelor’s Degree in Communications, with a focus on Strategic Communications, from High Point University, and completed training at Per Scholas.