Janeth Henao

Janeth Henao is a seasoned professional with extensive experience in account management and customer service. Currently serving as a Senior Account Manager in Bond & Surety for Travelers since August 2022, Janeth is responsible for pre-quote and post-bind underwriting activities, while also possessing a strong understanding of policy documents. Previously employed at AT&T from April 2016 to July 2022, Janeth held roles as a Premier Service Consultant and a Sales Consultant, focusing on inventory management and operational tasks. Prior experience includes serving as an Administrative Supervisor at Corporación Digitel from February 2007 to March 2012, where Janeth effectively managed customer service and staff performance across multiple branches. Janeth holds a Bachelor's degree in Business Administration from Universidad Gran Mariscal de Ayacucho and a Bachelor's degree in Industrial Engineering from Universidad Nacional Experimental de Guayana.