Jeremy Gerstenberg is a seasoned IT professional with extensive experience in managing support teams and IT services across various organizations. Currently serving as the Service Desk Manager at UChicago Medicine, Jeremy previously held roles such as Director of Managed IT Services at Pulse Technology and District Manager at Impact Networking, LLC, overseeing multiple locations. With a strong background in systems engineering and desktop support management, Jeremy has successfully designed and implemented IT infrastructure in various settings, including Insulation Fabricators, Inc. and Rapid Displays. Jeremy's educational foundation includes a Bachelor's Degree in Business Information Systems and an Associate's Degree in Computer Information Technology, both from Indiana Wesleyan University.