Paul N Merchant

Paul N Merchant is an accomplished professional in the field of health IT solutions, currently serving as Associate Director of Field Service at B. Braun Medical Inc. since August 2016. Expertise includes managing customer experience and technical support for compounding and infusion systems, implementing changes in operational processes, and spearheading initiatives that drive operational excellence and customer satisfaction. Paul has successfully directed department restructuring, expanded service capacity, and contributed to significant cost savings through strategic management and leadership. Additional experience spans technical support, project management, and compliance within the healthcare sector, supplemented by a solid educational background in cybersecurity, management information systems, and mathematics from prestigious institutions.