The Valley - CX Agency
Minke Feenstra has extensive experience in legal counsel and data protection, currently serving as Legal Counsel at The Valley since October 2009, where responsibilities include CX strategy, brand building, website development, and marketing automation. Additionally, Minke Feenstra has held positions as Data Protection Officer at Nominow and as Legal Counsel at Penfield Digital, both since 2018, and as Legal Advisor at Incubeta Maze-One since 2018. Previous experience includes serving as Legal & Business Affairs Manager at The Entertainment Group BV and roles in Legal & Business Affairs at EMI Music Netherlands. Minke Feenstra's legal career began as a Lawyer at Bousie Advocaten from 2003 to 2006. Educational qualifications include a degree from the University of Amsterdam and further training at Euroforum in 2017.
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The Valley - CX Agency
The Valley is an extraordinary place full of inspiring people that you won’t find anywhere else. UX designers, brand strategists, visual designers, creatives, back-enders, front-enders, data analysts, mobile strategists and eCRM marketers. People on a mission to create the impossible and truly dedicated to their job. In The Valley, these specialists work together on best-in-class experiences for all touchpoints in the customer journey. We guide our clients to unify their customer experience (CX). We deliver consultancy and agency services focusing on execution power and makership. Our design approach helps align products and services into a unified customer experience framework that will shape efficiency, grow the business and customer satisfaction. We are named the number 1 Digital Agency by Emerce. How did we get to #1? Visit our website and our beautiful office in Amsterdam Overamstel to see and feel it. The coffee is hot, and we cannot wait to meet you and hear about your (digital) business challenges. The Valley works for brands such as Dille & Kamille, Nike TEAM, Tommy Hilfiger, AkzoNobel, Daikin, AB InBev (Hertog Jan), Bergman Clinics, VvAA, Mead Johnson, Basic-Fit, Greenchoice, Fokker Services, Renault, Raet, Rabobank, ABN AMRO, ING, National Postcode Lottery, Pets Place etc. The Valley works for brands such as Dille & Kamille, Nike TEAM, Tommy Hilfiger, AkzoNobel, Daikin, AB InBev (Hertog Jan), Bergman Clinics, VvAA, Mead Johnson, Basic-Fit, Greenchoice, Fokker Services, Renault, Raet, Rabobank, ABN AMRO, ING, National Postcode Lottery, Pets Place etc. Since July 2022 The Valley has been part of Assist Digital, a Pan-European Digital Customer Experience (CEX) company originated in Italy. The company is represented in 22 countries and orchestrates creativity, data, technology and processes to improve customer engagement and retention. Blending human and artificial intelligence, they can create value from every single contact.