Lisa Riddoch

Lead Delivery/programme Manager - Fulfilment And Logistics at The Very Group

Lisa Riddoch has a diverse work experience spanning various industries and roles. Lisa has been working as a Lead Delivery/Programme Manager in the Logistics and Fulfilment portfolio at The Very Group since 2017, where they successfully delivered a multi-million-pound tech program, including the development of a new fully automated fulfilment center.

Lisa also has experience as a Fantasy and Crime Author since 1990, running their own website, LisaRiddoch.com.

Prior to that, they worked at Shop Direct from 2008 to 2017, where they held multiple roles including Quality Assurance Principal, QA Test Manager in the Logistics and Fulfilment domain, Test Lead/Release/Category 2 Project Test Manager, and Test Lead. Lisa managed a team of QA consultants, test analysts, and oversaw projects using various test practices and methodologies.

In 2005, Lisa founded their own company, Riddoch Consultancy Ltd, where they worked as an IT Consultant in the Retail and Supply Chain sector. Lisa focused on creating user guides and test documentation for oracle and green screen warehousing and freight systems.

Prior to that, they worked at FWL Technologies as an IT Project Team Manager for Fulfilment from 2000 to 2005, and at DHL as a Customer Services/Logistics Operations Manager from 1996 to 2000. At DHL, they managed logistics processes and implemented software releases.

Lisa's early work experience includes a role as a Bonded Operations Manager at Tripp Ltd from 1992 to 1996, where they handled administration activities related to stock receipts and despatches.

Overall, Lisa Riddoch has a strong background in IT project management, quality assurance, logistics operations, and writing.

Lisa Riddoch attended Chesterfield High School from 1983 to 1990, where they obtained their A Level in Languages. In terms of additional certifications, Lisa has obtained various qualifications such as Lean Six Sigma Green Belt, Agile Expert Certificate of Proficiency, Certified Quality Improvement Associate, ISEB Test Foundation, NVQ II Retail, and Prince 2. Specific details regarding the months and years of obtaining these certifications are not provided.

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Timeline

  • Lead Delivery/programme Manager - Fulfilment And Logistics

    June, 2017 - present