Melanie O'Connor

Melanie O'Connor is an experienced Learning Experience Manager currently leading operational learning needs for customer care at The Very Group since January 2020. Prior roles include Senior People Development Business Partner and People Development Business Partner at Veolia, as well as Transformation Training Lead at Riverside Housing Group. Prior to that, O'Connor served as Learning & Development Business Partner at United Utilities for nearly a decade, overseeing training needs analysis and the development of training plans, among other responsibilities. Earlier experience also includes roles as L&D Deployment Lead and L&D Delivery Manager within United Utilities, and a Training Officer position at Bakavor Foods.