Brian Melkert has extensive experience in customer service and operations within various organizations. Currently serving as a Senior Customer Service Representative at Abbott since November 2017, Brian previously held the position of Customer Service Analyst at The Village Company since June 2016, focusing on ensuring broker and customer satisfaction throughout the order fulfillment process. Prior experience includes a tenure at Imation, where Brian progressed from Warehouse Receiving Manager to Customer Operations Representative, ultimately becoming Customer Operations Supervisor. In these roles, Brian demonstrated strong leadership skills, effectively managed customer operations teams, and played a crucial role in enhancing customer satisfaction and operational productivity.
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