Julio Orozco Castillo

Julio Orozco Castillo is an experienced professional currently serving as a Case Investigator at The Ward Law Group, PL since June 2023. Previously, Julio held the position of Sales Operations Manager at Concentrix from April 2019 to February 2023, where responsibilities included supervision of call center associates, coaching, and performance management. Prior experiences include roles as a Sales Team Lead, Sales Coach, and Sales Specialist at Convergys, along with a position as a Customer Service Consultant at Stream Global Services. Earlier in their career, Julio worked at Ocean International Realty as a Beach Attendant Supervisor and at Courtyard by Marriott as a Front Desk Supervisor, where duties encompassed sales expansion and customer service. Julio is currently pursuing a degree in Business Administration and Management at Universidad Iberoamericana de Ciencia y Tecnología and holds an Associate's degree in Human Resources Management from KDSA, as well as a Bachelor's degree completed in 2005.