Jocelyn Flotteron, PHR, currently serves as the Senior People Business Partner at THE WELL, beginning in March 2023. Previously, Jocelyn held the position of Head of People Operations at Rowan, where leadership encompassed the development of the people operations strategy for a start-up focused on safe and modern ear-piercing experiences. Jocelyn’s earlier roles include People Operations Manager at OneSpaWorld, where operational leadership was provided across multiple business units, and Regional HR Business Partner at Steiner Leisure Limited, overseeing HR for over 500 employees across 13 properties. Extensive experience in hospitality and retail leadership was gained through various positions at Bliss, Steiner Leisure, Starwood Hotels + Resorts, and LVMH, including roles from Guest Service Associate to Spa Director. Jocelyn holds a Bachelor of Science degree in Advertising and Marketing Communications from the Fashion Institute of Technology.
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