Ricky Taylor

Ricky Taylor has extensive experience in operational support and continuous improvement, currently serving as Senior Manager at West Brom Building Society since February 2013. In this role, Ricky oversees multiple teams, including technical operations, mortgage completions, mortgage processing, and customer services. Previously, Ricky held positions at South Staffs Water as a Collections Representative and at HomeServe as a Senior Outbound Sales Representative and Outbound Sales Representative. Ricky's early career includes a leadership role at Staples as a Team Leader from November 2001 to September 2010.