Chris Brown

Chris Brown is the current Director of Customer Insights & Loyalty at The Wills Group. Chris has previous experience working as the Director of Consumer Insights & Analytics for Total Wine & More from May 2014 to September 2021. Prior to that, they worked as a Product Manager/Director for CEB from October 2007 to May 2014 where they were responsible for developing a customer service assessment product. Chris has been successful in growing the product from $0 to $2,000,000 in revenue with a total on-going membership base of over 70 Global 1,000 companies. Chris is skilled in leading in-person and virtual sales conversations, determining long-term strategic planning and competitive positioning, and overseeing product execution. Chris is dedicated to delivering results and ensuring teams agree on opportunity areas moving forward.

Chris Brown graduated from Colgate University with a Bachelor of Arts in Mathematical Economics.

They are on a team with Mark Oliver - EVP, Talent & People Operations, Gaurang Maniar - Executive Director, Dash In Marketing, and Joseph M. Wills - EVP, Fuels Marketing & Real Estate & Development. Chris Brown reports to Julian B. Wills III, President & CEO.