Paid Social Account Manager

Customer Service · Full-time · England, United Kingdom

Job description

About the7stars

the7stars is unlike any other agency. The distinction started the day we launched in 2005 when we named ourselves after a pub, but more importantly when we made a promise that we were going to do things differently.  

And this commitment has stuck with us. It guides how we work, how we think and how we treat one another and can be expressed in a single word. 

Freedom. 

Our Freedom philosophy lives across our entire business from people, product and planning. It means we plan & buy media how we want, develop careers how we want, take holiday when we need it, invent tools when we need them, give people a platform to speak up, question and express themselves freely - but more importantly it has allowed us to create an amazing place to work. 

We have a unique working environment and open structure which encourages personal development through client contact, teamwork, training, exposure to all media and internal teams – and a “sky’s the limit” approach to your growth within the agency.  

In 2024 we achieved our 12th year in a row as a Sunday Times Top 100 company to work for and in 2023 were awarded Campaign’s number one media agency to work for accolade for the second year running. 

the7stars is 300 passionate media people that are able to focus purely on creating great work for our clients. UK focused, we also operate within an agile global network of like-minded friends, extending our client portfolio into Europe and the US.  

If thinking freely and with integrity is your bag, then the7stars is an agency you should meet. 

Role Overview:

We are seeking a driven and experienced Paid Social Account Manager with 3 years experience to join our dynamic team. As Paid Social Manager, you'll work closely with the Paid Social Account Director and take end-to-end ownership of the full funnel marketing across various platforms, including but not limited to Facebook, Instagram, TikTok, Pinterest, X, and Snapchat. You will be responsible for planning, activation, optimisation, and reporting to ensure the successful delivery of client objectives.

Client servicing

  • Confidently present campaign results, recommendations, and strategies to clients, showcasing deep industry understanding and competitive insights.
  • Proactively update clients on new product features, industry trends, and recommended actions to stay ahead of the curve.

Campaign Leadership

  • Develop comprehensive media plans tailored to client objectives, platforms, audiences, and budgets, with a keen eye for accuracy and effectiveness.
  • Utilise advanced paid social features, tools, and 3rd party partners to maximise campaign impact and ROI.
  • Collaborate with the wider team to craft effective campaign strategies and continuously refine tactics.
  • Monitor campaign performance, optimise delivery against targets, and generate accurate reports to track progress and inform decision-making.
  • Identify and capitalise on new opportunities, such as Betas or platform updates, to drive campaign success.
  • Design and execute A/B tests with clear objectives, robust measurement, and systematic documentation of results.

Reporting and Analytics

  • Leverage the agencies advanced reporting solutions to develop customised, user-friendly reports aligned with client needs and agency standards.
  • Demonstrate a holistic understanding of the paid social landscape within the broader client strategy, selecting relevant KPIs and measurement solutions to drive business outcomes.

Innovation and Collaboration

  • Cultivate strong relationships with media partners, staying updated on industry trends and emerging opportunities for your clients.
  • Support and collaborate with your team members, helping manage workload and delegating tasks as needed.
  • Stay informed about award-winning campaigns, industry betas, and third-party technologies to drive innovation and strategic growth.
  • Utilize audience and insights tools effectively to enhance campaign performance and client satisfaction.