Brent Jones

Brent Jones is an experienced professional in patient engagement and financial services, currently serving as the Manager of the Patient Engagement Center at Froedtert Health since March 2025 and as the Manager of Patient Financial Services at ThedaCare since September 2020. Prior roles include Power Marketer at Black Hills Corporation and Revenue Cycle Supervisor at Gundersen Health System, where responsibilities focused on customer service, collections, and ensuring high satisfaction and timely payments. Earlier in the career, Brent was the Collection Team Lead at IC System, leading a team to optimize collector efficiency and achieve monthly targets. Brent holds a Bachelor of Business Administration in Non-Profit/Public/Organizational Management from Viterbo University and an Associate's degree in Supervisory Management from Western Technical College.