ThedaCare
Brent Jones is an experienced professional in patient engagement and financial services, currently serving as the Manager of the Patient Engagement Center at Froedtert Health since March 2025 and as the Manager of Patient Financial Services at ThedaCare since September 2020. Prior roles include Power Marketer at Black Hills Corporation and Revenue Cycle Supervisor at Gundersen Health System, where responsibilities focused on customer service, collections, and ensuring high satisfaction and timely payments. Earlier in the career, Brent was the Collection Team Lead at IC System, leading a team to optimize collector efficiency and achieve monthly targets. Brent holds a Bachelor of Business Administration in Non-Profit/Public/Organizational Management from Viterbo University and an Associate's degree in Supervisory Management from Western Technical College.
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ThedaCare
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For more than a century, ThedaCare has been committed to finding a better way to deliver serious and complex healthcare to patients throughout northeast Wisconsin. The organization serves over 235,000 patients annually and employs more than 7,000 healthcare professionals throughout the region. ThedaCare has seven hospitals located in Appleton, Neenah, Berlin, Waupaca, Shawano, New London and Wild Rose as well as 35 clinics in nine counties. ThedaCare is the first in Wisconsin to be a Mayo Clinic Care Network Member, giving our specialists the ability to consult with Mayo Clinic experts on a patient’s care. ThedaCare is a non-profit healthcare organization with a level II trauma center, comprehensive cancer treatment, stroke and cardiac programs as well as a foundation dedicated to community service.