Sammy MacKay

Sammy Mackay is an experienced Customer Success Manager at Hive HR, having achieved 100% net revenue retention in the first year, and now focuses on supporting people strategies, leading contract negotiations, and implementing new features for clients. Previously, Sammy held the role of Business Development Manager at Damar Limited, and has extensive experience in partnership management, technical support, and sales across various organizations including MHM, Visualsoft Ltd, and QA Apprenticeships, where responsibilities ranged from managing large contracts to developing eCommerce strategies. Sammy holds a Bachelor of Science in Psychology from the University of Sunderland.