Cecilia Grabmayer-Tellechea

Cecilia Grabmayer-Tellechea has a diverse work experience spanning various roles and industries. Cecilia started their career as a Telemarketing Agent Intern at COINSA in 2012 before transitioning to a Sales Agent role at TAM Business Center. Cecilia'sresponsibilities at TAM included ticketing, rerouting, and providing general customer support. In 2016, they took on an internship as a Community Building and Social Media Manager at Your Private Butler, where they gained experience in managing social media platforms and building an online community.

In 2018, Cecilia joined Optimy as an HR & Admin Intern before moving on to THEO Technologies. At THEO Technologies, they held multiple positions, starting as a Digital Marketing Executive, where they developed social media marketing strategies and monitored performance through analytics tools. Cecilia then became a Business Development Representative, contributing to sales strategies and collaborating with the Marketing department. Later, they took on the role of Customer Success Coach, ensuring customer satisfaction and adoption of sales practices. Cecilia also served as a Customer Services Coordinator, responsible for daily operations in the customer service department. Currently, Cecilia works as an Account Manager at THEO Technologies, focusing on maintaining customer satisfaction.

Throughout their career, Cecilia has demonstrated their skills in customer service, marketing, sales, and administration. Cecilia is fluent in platforms and tools like Google Analytics, Facebook Insights, and CRM (HubSpot). Cecilia'sexperience has equipped their with the ability to analyze metrics, identify trends, and optimize performance.

Cecilia Grabmayer-Tellechea's education history begins in 2012 when they enrolled at the Universidad Americana Paraguay. Cecilia completed their studies in 2015, earning a degree in Commercial Engineering. In 2016, they went on to attend UC Leuven-Limburg, where they pursued Business Management and Marketing. Cecilia graduated cum laude in 2019.

In 2020, Cecilia furthered their education by attending INSEAD, where they participated in the Executive Education program. Cecilia completed the Digital Transformation & Innovation Programme in 2021.

In addition to their formal education, Cecilia has obtained several certifications. In 2021, they received the Design Thinking and Creativity for Business certification from INSEAD. In 2020, they obtained the Managing a Customer Service Team certification from NASBA and the Business Development Foundations: Researching Market and Customer Needs certification from LinkedIn. Cecilia also completed the Leadership Strategies for Women program, which was offered by NASBA, in 2020.

Cecilia has also pursued additional certifications in digital marketing. Cecilia obtained the Google Digital Garage Certification and completed the Hubspot Inbound Marketing, Hubspot Lead Management, and Hubspot Social Media Marketing courses. The specific months and years of completion for these certifications are not provided.