Renato Goulart Rodrigues

Renato Rodrigues is an experienced IT professional currently working as an IT Support Engineer at Theramex since October 2021. At Theramex, Renato is part of the global IT support team, providing first and second line support for approximately 70 users in Brazil. Prior to this role, Renato served as an Information Technology Support Analyst at SEA Vision, delivering tier 1 and tier 2 support for users across Brazil's offices. Additional experience includes positions as IT Infrastructure Analyst at Coface, where responsibilities included managing IT infrastructure and preparing budgets, and roles as IT Helpdesk Consultant and IT Helpdesk Intern at Smart Consulting and Coface, focusing on incident management and support services. Renato's education includes a Master of Business Administration in Project Management from FGV - Fundação Getulio Vargas and a Technology Degree in IT Security from FATEC São Caetano do Sul.