Amanda Ditzler

Amanda Ditzler has a diverse work experience spanning several roles and companies. Amanda currently works as a Senior Content Strategist at Think Company, where they focus on making content accessible and engaging. Amanda approaches each project with a holistic view and tailors their approach to meet the needs of each opportunity.

Prior to their current role, Amanda worked at PHEAA as a Senior Business Support Analyst. During their time there, they used data to conceptualize projects, create knowledge and content management strategies, and gain buy-in from key stakeholders. Amanda also managed knowledge projects to improve customer experience and created a standardized in-house style guide for consistency in tone and formatting.

Before PHEAA, Amanda served as a Technical Writer/Editor, where they collaborated with subject matter experts to write and edit standard operating procedures. Amanda also coordinated and prioritized daily tasks to meet deadlines and mitigate risk.

Amanda's earlier experience includes roles as a Business Writer and a Records Clerk, where they performed quality assurance checks, operated Kodak equipment for microfilm retrievals, and used imaging software to edit microfilm images.

Amanda began their career as an Editorial Intern at Running Press, where they gained experience in creating promotional copy, working with senior editors to develop new titles, and preparing written reports for review.

Additionally, Amanda briefly worked as a Customer Account Executive at Comcast Cable.

Overall, Amanda Ditzler's work experience showcases their expertise in content strategy, knowledge management, technical writing, editing, and customer support.

Amanda Ditzler attended Temple University from 2010 to 2014, where they obtained a Bachelor of Arts (B.A.) degree in English Language and Literature, General. Additionally, Amanda has obtained the SAFe 4 Practitioner Certification from Scaled Agile Framework (SAFe) Training, although the specific month and year of obtaining this certification are not provided.